Privacy Policy

Highland Painting is dedicated to safeguarding the privacy and security of our customers’ personal information. This privacy policy explains how we collect, use, and share personal information to ensure compliance with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and The Campaign Registry (TCR) for SMS marketing.

Information Collection

To provide our services and products, we collect personal information such as your name, address, phone number, and email address. This information is gathered when you:

• Request a service or purchase a product
• Opt-in to receive marketing communications or SMS messages
• Interact with our website or customer service team

Use of Personal Information

The personal information we collect is used for the following purposes:

• To schedule and deliver services or products you request
• To contact you regarding your appointments or orders
• To send you promotional offers, special deals, or information about our products, services, or events (with your consent)
• To enhance and personalize your customer experience with Highland Painting

SMS Consent

With your consent, we may use your phone number to send updates, promotions, and important notifications related to our services. Our SMS marketing adheres to TCPA regulations and TCR policies. You may opt out at any time by following the instructions in the message.

Information Sharing

Highland Painting does not sell, rent, or exchange your personal information with unrelated third parties. However, we may share your information in the following circumstances:

• Affiliated Companies: We may share your information with affiliated companies to offer additional services or products, with your consent.
• Third-Party Service Providers: We may share your information with trusted third-party partners who help deliver our services (e.g., payment processors, marketing agencies). These partners are bound by confidentiality agreements and are authorized to use your information solely to provide services to Highland Painting.
• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of our company or customers.

Data Security

We use robust security measures, including encryption and secure access protocols, to protect your personal data from unauthorized access, misuse, or disclosure.

Changes to This Privacy Policy

Any changes to this policy will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about updates.

If you have any questions regarding this policy or the use of your personal information, please contact us at 469-642-0972.

Accessibility Statement

Highland Painting is committed to providing an accessible and user-friendly website for all customers, including those with disabilities. Our goal is to ensure that everyone, regardless of ability, can access the services and information on our site.

Measures to Support Accessibility

We strive to ensure our website complies with accessibility standards, including the Web Content Accessibility Guidelines (WCAG) and other applicable laws. Our efforts include:

• Ensuring that all website content is perceivable, operable, and understandable for all users
• Providing text alternatives for non-text content
• Creating simple and intuitive website navigation
• Making our site compatible with assistive technologies, such as screen readers and keyboard navigation

Ongoing Efforts

We are committed to maintaining and enhancing our website’s accessibility. We conduct regular evaluations and updates to meet evolving accessibility standards.

Feedback and Contact Information

If you encounter any accessibility barriers or have suggestions on improving your experience, please contact us at 469-642-0972. We welcome your feedback and will work to resolve any issues promptly.