Privacy Policy

Highland Painting is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your data in accordance with applicable privacy laws, including the Telephone Consumer Protection Act (TCPA) and guidelines from The Campaign Registry (TCR) and RingCentral for SMS and MMS communications.

Information We Collect

We may collect the following types of personal information:

– Name, email address, mailing address, and phone number
– Service request details or inquiries
– Marketing preferences (including SMS opt-ins)
– IP address, browser data, and device identifiers

We collect this information when you:

– Request a quote or service
– Opt in to receive SMS/text communications
– Interact with our website or customer support

How We Use Your Information

We may use your information to:

– Provide requested painting and consulting services
– Respond to inquiries or send appointment reminders
– Send promotional emails or SMS messages (with consent)
– Improve user experience on our website

SMS/Text Messaging Policy

By submitting your phone number through any form on our website, you consent to receive text messages (SMS/MMS) from Highland Painting. These messages may include service updates, appointment reminders, and promotional offers.

SMS Consent & Compliance:
– Message frequency may vary
– Message and data rates may apply
– You can opt out anytime by replying STOP to any message
– For help, reply HELP or contact us at 469-642-0972

We follow all applicable TCPA and TCR regulations, and messages are sent only to users who have explicitly opted in.

Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

– Trusted third-party vendors who help deliver our services (e.g., payment processors, CRM or SMS software providers like RingCentral)
– Legal authorities when required to comply with applicable laws

All third-party partners are required to maintain confidentiality and use your information only for authorized purposes.

Data Security

We use industry-standard security practices to protect your data from unauthorized access or disclosure, including SSL encryption and secure databases.

Changes to This Policy

We may update this Privacy Policy periodically. All changes will be reflected on this page with a new “Last Updated” date. Please check back regularly for updates.

Contact Us

For questions about our privacy practices or to request data deletion, please contact us:

📞 469-642-0972
📧 ever@highlandpaintingdfw.com

Accessibility Statement

Highland Painting is committed to digital accessibility for all customers. If you encounter any issues accessing our website, please contact us at the phone or email above, and we’ll be happy to assist you.